Please see below for our most frequently asked questions. Don’t see what you’re looking for? Contact us here.


Where are you located?

When are you open?

Are your studios wheel chair accessible?

How much does it cost?

My friends and I are keen, but it looks like you're fully booked?

I'm front out of town, can you ship my work when it's ready?

Do I need to bring anything?

What should I wear?

Are the classes BYO?

When will my pieces be ready to collect?

I havn't been able to come by and collect my work. How long will you store it for?

I've signed up for a course, but I have to miss a week. Can I do a make up?

Something has come up. Can I reschedule?

I want to book for a course, but it's sold out?

I've completed a beginner course, how do I know if I'm ready for membership?

I'm in the middle of my course but I'm unable to make it to the final glazing session, what's going to happen to my work?

What's your cancellation policy?

How does it work?

What's included?

Am I able to drop in any time?

Can I pause my membership?

What if I need to cancel?

What temperature do you fire to?

How long is the turn around?

Do you offer full kiln hire?

What do I need to know before dropping off my work.

Can I pay extra to have my work rushed through?

What is the largest group you can accomodate?

How are in advance do I need to book?

Do you offer group discounts?

Is a deposit required?

Can we BYO?

Can I book my child in for a class?

My child is five, do you have anything for that age group?

Can I book my child in for a wheel throwing class?

Can I come and do a class with my child?

How long are the gift vouchers good for?

Do you have physical gift vouchers?

Can they be used at either studio?

I've just purchased a class online as a gift for a friend. Do you have something I can print out to give them?

Do you sell clay?