TERMS & CONDITIONS

To ensure the safety of your work, other’s work, the kilns and the kiln furniture, please take a moment to read through and abide by the following:

• All vessels must be clearly stamped with your makers mark. Unmarked vessels will not be accepted.
• We will not accept greenware that is wet. All work must be 100% dry when placed on the shelves.
• We will not accept work that contains any foreign material such as metal or wood.
• The base of your work must be free from glaze (underglaze is OK), otherwise it will stick to the kiln shelf during the firing. Please note, if your piece does stick to the kiln shelf due to glaze running, you will be responsible for the repair/replacement of the kiln shelf.
• We will not fire greenware to maturity (aka. single firing). As a safety precaution, all work must be first bisqued, glazed and then fired to maturity.
• Kiln setters must be provided for any work that has a runny glaze on it or is made with an iron-rich clay such as BRT or FHB. Kiln setters are basically clay coasters made from a non-iron-rich clay used to protect the kiln shelf from glaze runs and contamination.
• Work with overly thick applications of glaze or layered glazes may be rejected.
• We will not fire solid or extremely thick pieces of work as they can explode in the kiln. Hollow work must have a hole. The hole can be small, but must be visible.

DAMAGE

You are responsible for any damage your work causes to our kilns and/or kiln shelves.

• If a kiln shelf is damaged due to your work, you will be charged a $25 cleaning fee.
• If a kiln shelf is ruined to the point where it cannot be used again, you will be charged for the cost of replacing that shelf.
• If you work damages the interior of the kiln, you are required to pay a fine based on the severity of the damage determined by the manager.

A NOTE TO OUR CUSTOMERS

Ceramics is an exciting but unpredictable discipline.

The best advice is to understand your work, understand your materials, understand your clay and understand your methods. It is vital that you know the kind of clay and glazes you are using, the firing temperature, the temperature of the glaze you have applied and the likelihood of the glaze running off the pot and onto the kiln shelf.

Whilst all care will be taken during the handling and firing of your work, Stone Studio cannot be held responsible for breakages and glaze mishaps.

If your work has negatively affected the work of others during the firing process, you may bear the cost of the other person’s firing.

Kilns are notoriously unpredictable. Should an accidental under-firing occur, you will be notified and the work will be re-fired free of charge. If the kiln firing itself is responsible for damage or destruction of work, your firing costs will be refunded, however, no claim for the replacement cost of the work lost is possible.

Stone Studio does not take any responsibility for work that goes missing. It is your responsibility to pick up your work in a timely manner.

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